39 ok Terms & Conditions — Please Read Before Using Our Services

39 ok (hereinafter referred to as "we", "the platform", or "the site") is an online betting and gaming platform serving primarily users in Bangladesh. These Terms & Conditions constitute a binding agreement between 39 ok and each registered member of the site.

By creating an account on 39 ok, browsing the site, or using any of our services, you are deemed to have automatically accepted all provisions of these Terms and Conditions. It is therefore essential that you read this document in full before using our services.

These Terms & Conditions may be updated at any time. We will post a notice on the site when changes are made. Continued use of the service after any update constitutes your acceptance of the revised terms.

To open an account and use services on 39 ok, you must meet the following requirements:

• You must be at least 18 years old. 39 ok services are strictly prohibited for anyone under 18.
• You are not a resident of any country where online betting is prohibited by law.
• You are required to provide accurate and truthful information at the time of registration.
• Each individual may only open one account. Opening multiple accounts is strictly prohibited.
• All transactions must be made in your own name using your own payment method.

39 ok reserves the right to verify the information provided at registration. A National ID card, passport, or other government-issued identification may be requested for verification purposes. Providing false information may result in immediate account closure and forfeiture of any funds held in the account.

You are solely responsible for the security of your account. Please keep the following in mind when managing your account:

• Always keep your password confidential and never share it with anyone.
• If you notice any unauthorized access to your account or any suspicious activity, contact our support team immediately.
• You are responsible for all bets and transactions made from your account.
• Keep your account information up to date. Outdated or incorrect details may cause withdrawal delays.
• If you wish to close your account for any reason, please contact the support team.

39 ok reserves the right to temporarily suspend or permanently close any account if it is believed that the account has been used in violation of these Terms and Conditions.

39 ok processes deposits and withdrawals through Bangladesh's most popular mobile banking methods. The following rules apply to all financial transactions:

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• All deposits and withdrawals must be made through a payment method registered in your own name.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• First-time withdrawals may typically take 12 to 24 hours to process. Subsequent withdrawals are processed within 5 to 15 minutes.
• If you experience any issues with a transaction, please notify the support team within 48 hours.
• If excess funds are credited to your account due to a technical error, you are obligated to return those funds.

The following rules must be followed when betting on 39 ok:

• Once a bet is confirmed, it cannot be cancelled or modified unless 39 ok acknowledges an error on its part.
• Bets placed by taking advantage of clearly erroneous odds or technical errors will be considered void.
• Any attempt to fix matches or bet through other fraudulent means will result in permanent account closure.
• 39 ok is not liable for bets that fail to confirm due to internet connectivity issues during Live Betting.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• 39 ok has no affiliation with Dream 11 or any other third-party fantasy platform.

Different bet types — such as singles, accumulators, and system bets — may be subject to separate rules. For sport-specific betting rules, please refer to the Help section of the relevant category.

39 ok regularly offers various bonuses and promotional offers. To ensure these are used fairly, the following rules must be followed:

• Each bonus offer has its own wagering requirements. Please read the terms carefully before claiming any bonus.
• Welcome bonus wagering requirements are typically a minimum of 10x.
• Each member may claim any bonus offer only once.
• Withdrawals cannot be made directly from bonus balance; wagering requirements must be completed first.
• Attempting to withdraw before meeting bonus wagering requirements may result in the bonus balance being forfeited.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.

The following activities are strictly prohibited on the 39 ok platform and may result in immediate account suspension as well as legal action:

• Creating or operating more than one account.
• Opening an account using a false or fake identity.
• Using automated betting software, bots, or scripts.
• Using the platform for money laundering or any other illegal transactions.
• Attempting to gain unauthorized access to another member's account.
• Exploiting technical errors or glitches on the platform to gain an unfair advantage.
• Harassing other members or engaging in fraudulent activities.
• Match fixing or engaging in any form of dishonest conduct.

If evidence of any of the above activities is found, 39 ok will immediately suspend the account, forfeit all deposited funds, and notify law enforcement if necessary.

39 ok believes betting is a form of entertainment. We want all our members to enjoy betting in a healthy and responsible way. To support this, we offer the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit limit.
• Loss Limit: Set a cap on how much you can lose within a specified period.
• Session Timer: Set a time limit for each gaming session.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Self-Exclusion: You may permanently exclude yourself from the platform at any time.

If you feel that betting is having a negative impact on your life, please contact our support team right away. We are here to provide the help and guidance you need.

Protecting your personal data is 39 ok's top priority. We follow these policies:

• Your personal information is protected with SSL encryption technology.
• Your information is never sold or shared with third parties without your consent.
• Payment information is stored on a separate, secured server.
• Your data is used solely for service improvement and fraud prevention purposes.

For more information, read our full Privacy Policy Read.

39 ok will not be held liable for any losses arising from the following circumstances:

• Betting losses resulting from internet disconnection or technical failure.
• Any loss resulting from unauthorized access to your account credentials.
• Transactions delayed due to failure on the part of a third-party payment processor.
• Unforeseen circumstances such as natural disasters, government restrictions, or other factors beyond our control.
• Situations arising from changes to or cancellation of competition results.

In the event of any dispute or complaint, 39 ok's decision shall be considered final. However, members may appeal through the support channels.

39 ok reserves the right to amend these Terms & Conditions, in part or in full, at any time. When changes are made:

• A notice will be posted on the site at least 7 days before any changes take effect.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the service after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated Terms and Conditions, you may request that your account be closed.

The latest Terms and Conditions are always available on this page. You can check the "Last Updated" date at the top of the page to see when they were last revised.

If you have any questions or complaints regarding these Terms and Conditions, please reach out to us:

• Email: support@39ok.biz
• Live Chat: 24/7 live chat support is available
• Response time: typically within 2 to 4 hours

Our support team speaks Bengali and is always ready to help you resolve any issues.